Enter your credentials and click Sign In.Click on the upper right gear and select Account.Click on the X at the upper-right corner to bypass the 7-day trial.It will look like the first time you installed it Enter the command defaults delete -mac and hit Enter.Look for the Utilities folder and open the Terminal.Go to Finder and open the Applications folder.

While there’s no “Something went wrong” support article for Mac, we got a step-by-step guide from customer support. Get NordVPN The official solution from Hotspot Shield (Mac)

Check if the status column says Running.

Click on the Services tab and sort the table by Name.

If it’s not there, it means it’s closed already

Find Hotspot Shield and right-click it to End task.

Open Task Manager and click on the Process tab.

In that case, follow these steps to make sure Hotspot Shield is closed: What to do if you can’t find cmw_srv.exe on the list?

When the confirmation message pop-ups, click End process.

Open Task Manager and click on the Details tab.

The official solution from Hotspot Shield (Windows) Below are the official solutions for Windows and Mac users. This error usually happens when trying to connect to a Hotspot Shield server. The Hotspot Shield “Something went wrong” errorĬustomer support knows about this issue and has a step-by-step troubleshooting guide posted on the Hotspot Shield website.

In this article, we’ll try to help you solve the most popular “something went wrong” issue by stating the best ways to fix your Hotspot Shield VPN connection for Windows and Mac devices. However, sometimes the only way to solve an issue is to switch to a VPN that works faultlessly in your location and with your ISP. In this article, we’ll give you advice on what to do when you find Hotspot Shield not working.īeing a user of a popular VPN is great because when something goes wrong, there will be plenty of others experiencing the same issue. Hotspot Shield is one of the most popular VPN services in the world, with more than 650 million active users.

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