Use goals to track your progress on achieving target revenue or other targets set by your organization. Goal management in Microsoft Dynamics 365 for Sales lets you set sales, service, marketing, and other business goals for your organization and measure the results against the targets. For example, the Sales Manager of Singapore will only be able to view Customers, leads and opportunities in Singapore, but the Sales Manager of Asia Pacific Sales Territory will be able to review records of all the records for Asia Pacific as well as child territories such as Singapore and other markets. Permission hierarchies give sales managers visibility across relevant territories. For example, the screen shot shows the Singapore Sales Territory rolling up into the Asia Pacific Sales Territory. Microsoft Dynamics 365 Sales allows a hierarchical structure where a sales territory can belong to another larger territory thus allowing rollup of numbers. A geographic example of a Sales Territory may be SE Asia, ANZ, North America, LATAM, Europe, Middle East, Africa etc. Configure sales territories based on factors like customer segment, geography, sales potential, history.

Leads and Opportunities in D365 can be automatically routed to sales personnel based on territories and other rules. Sales Territories in Microsoft Dynamics CRM allow you to segment your sales team and manage leads, opportunities, sales goals by territories. Close opportunities as won or lost and the reason behind the status to allow for sales analysis and optimization of the sales process. Microsoft Dynamics 365 Sales provides the ability to zoom from a pipeline view into an individual record and further allows you to track activities related to a particular sales deal. Manage the organization’s sales pipeline with the ability to rack it by individual sales rep, team, region, division.

Assign ownership of opportunity records to the appropriate user or team with ability to create reminders of tasks, appointments and activities. Use business rules to automatically update the probability field or allow manual updates by sales team members. Opportunity probability allows you to indicate a percentage likelihood that the opportunity will convert to a win. Each stage in the sales business process (qualify, develop, propose, close) contains steps to identify and information to collect before the stage is complete and ensures sales team members follow a defined process with flexibility to handle deviations in process.

Business Process flow stages provide a visual indicator that tells people where they are in the sales process.

Record and convert opportunities into a sale with Microsoft Dynamics 365 Sales Software.

Dynamics 365 sales insights pricing